The same can be said of PIA's so-called "customer support." Absolutely pathetic and some of the worst I've ever encountered. Any cursory review of PIA's forums will provide an overwhelming amount of evidence to prove that point. The PIA app is utter crap and daily causes innumerable problems for many PIA customers, and that's across all platforms - OSX, Windows and Linux. Unlike some other reviews here this review is for the PIA app (isn't MacUpdate for reviewing Mac apps?) not the PIA vpn service. Now it is $70/year, but if you purchase two years in advance it is only $84 total for the 2 years, or $42/year, plus you get 3 months free, so it's 2yr and 3 months. There was a significant price hike this year, after being in the $35/year range for the longest. 7) truly anonymous purchasing, you can use V/MC gift cards (bought with cash), and no billing address required (use a bogus address, tech support confirmed to me doesn't matter), can also accept store gift cards for Payment (Walmart, Amazon, Target, STarbucks, and so on) If you have a lot of devices, something to consider. Many of the other 'top ten' are still only five devices. 6) ten connections per account, up from 5 last year. All my personal machines are on VPN from the time they boot up, 24/7. 5) RARELY any connection drops, and I'm on all the time. 4) No logging (of course this is matter of belief with any VPN). 3) I get full bandwidth that my ISP offers even when connected. 2) Variety, number and locations of servers, virtually all parts of the globe covered. I come back to PIA because: 1) Apps for Windows, Mac, Android, iOS and Linux, along with browser extensions for Chrome, Firefox and Opera.
I've tried others (Nordvpn, IPVanish, most of the ones that are frequently in a Top Five list by reviewers). Been using this service and the app for 7 years.
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